Privacy Policy

Privacy Policy for MI Charity

Effective Date: 06/06/2024

At MI Charity, we are committed to protecting the privacy of our donors, clients, volunteers, and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information in a lawful and transparent manner, ensuring it is necessary for the functioning and objectives of MI Charity. Personal information collected may include:

• Contact information (e.g., name, email, phone number, postal address)
• Demographic information (e.g., age, gender, cultural background)
• Health-related information relevant to the services we provide
• Financial information (if applicable, for donations or services provided)
• Communication preferences
• Details of your interaction with MI Charity, such as service requests or donations made.

We will collect this information directly from you where possible, but it may also be collected from third parties (e.g., referrals from other organizations, public registers) where relevant.

2. Use of Personal Information

MI Charity will use your personal information for the following purposes:

• To provide health services, vital needs, and consultations to the community, particularly for women and children.
• To communicate and update you on our activities, programs, and services.
• To administer and process donations or contributions made to MI Charity.
• To comply with legal obligations, including maintaining accurate records of interactions and services.
• To promote public awareness and education regarding mental and physical health.
• For research, analysis, and reporting purposes in order to improve our services and outcomes.

We ensure that any use of your personal information aligns with our mission to deliver quality, sustainable care and to promote public health and education.

3. Disclosure of Personal Information

Your personal information may be shared under certain circumstances, including:

• With healthcare providers, when required to deliver services to you.
• With third-party service providers who assist us with operational activities, such as IT services, legal advice, or data storage.
• To regulatory authorities or government bodies, where required by law or necessary for compliance with legal obligations.
• With your consent, or where reasonably expected, such as in case of referrals or consultations with other professionals related to the services we provide.

We will not sell, trade, or rent your personal information to any third parties for marketing purposes.

4. Data Security

MI Charity takes the security of your personal information seriously. We implement appropriate technical, physical, and administrative measures to protect your data from unauthorized access, misuse, loss, alteration, or disclosure. These measures include secure data storage, encryption, and access control protocols.

5. Access and Correction

You have the right to access and request corrections to your personal information held by MI Charity. If you wish to review or amend your personal information, please contact us in writing at the details provided below.

6. Anonymity and Pseudonymity

Where practical, you have the right to remain anonymous or use a pseudonym when interacting with MI Charity. However, certain services may require the provision of identifiable personal information for the purpose of delivering health services or meeting legal requirements.

7. Complaints and Inquiries

If you have any concerns or complaints about how MI Charity handles your personal information, please contact us. We take privacy complaints seriously and will work with you to resolve the matter in a timely and transparent manner.

8. Updates to this Policy

MI Charity reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or improvements to our services. The updated policy will be made available on our website or communicated to stakeholders through appropriate channels.

9. Contact Us

For inquiries, access, or complaints regarding your personal information, please contact us at:

MI Charity
L1/ 1 Queens Road, Melbourne 3000 Victoria 
info@micharity.info
www.micharity.info